Very satisfied with the work performed on my car. They performed the job on time and at a fair, reasonable price, I would highly recommend this shop, very transparent and honest right up front from the beginning with no hidden fee's or added cost, the original price quote is exactly what I payed. I'll definitely be using them again in the future.
I filled out the request online for a tuneup, hoses, tires. Asked to make my vehicle trip ready. It appears that the online requests are not viewed or followed. Vehicle still died before leaving lot. If problem doesn't show on diagnostics you are on your own to figure out what it is and how to get it fixed. Paid $160 for 4 sparkplug & labor. Other vehicle that had to be towed same day because of a fan hitting radiator. The car is running fine. Good quick job on that one. On the upper price for labor but on this one was worth it. Nice guys..
I took my mother's car there and they did a great job and then I took my own truck there for some work ... Both times prices were reasonable and affordable... Definitely will be a return customer for other vehicles... Two thumbs up...
We recently moved to Sherman and we had been having issues with one of the tires (these tires are new). We stopped in (no appointment) with 3 small grandkids in the van. They took us right in and checked the tire. There was nothing obvious in the tire, so they checked it meticulously and found 2 small things in the tire that were allowing a slow leak. We were shocked that they were able to find It because the other tire place in McKinney never found anything. To top it off, they didn’t even charge me. They said you are new to the area we would love your business so please come back. We have already been back for an oil change. It is hard to find honest people. Thank you for outstanding service.
I came in to get a state inspection. I was told they were short staffed and it would be 25 minutes. That’s fine. After 35 minutes there is a steadily increasing line of cars getting oil changes, so I asked if I was still on the wait list. I was told they were taking care of all oil changes before doing inspections. As the line just kept increasing, I asked how long that would be and was told “she didn’t know”. After I kept pressing for an estimated time, I was told “45 more minutes.” The entire time I felt like she was annoyed I was frustrated. I understand being short staffed, but be honest with estimated wait times. 1.15 hours is very different than 25 minutes. I would have been understanding, but wouldn’t have waited in the first place if the wait was estimated to be that long when I arrived. I didn’t want to waste anymore of my time. Went to a different shop down the street and had my inspection completed in under 5 minutes.
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