Absolutely best service I have ever gotten at any tire shop I have been to. Going through town got a screw in my tire. Stopped here because my dad said they were good. Glad I did. Real nice guys and fast excellent service. Thank you for your help and getting me back on the road fast.
My family has used Discount Tires for quite a while with mostly pleasant experiences, but my last interaction was frustrating. I went into the shop nearly a month ago to set up an appointment for an alignment. The employee at the time set me up for an appointment 1-month out, at 8 in the morning on a Friday. I showed up around 8:20 that Friday morning and they refused to work on my vehicle and said they wouldn’t be able to get me in that day due to my late arrival. The next available appointment was 3 weeks away, and I simply couldn’t wait that long. I understand that this is partially my responsibility by arriving late, but we’ve been faithful customers and given them plenty of business. Surely they could have given me a break and got me in at a sooner date, or just agreed to take the car. I can’t imagine 20 minutes is entirely crucial to their workload.
Typical tire shop. They have told me my ball joints was so bad they recommended i get them replaced right now! I knew better then that but i took it to a real shop and i was told they are safe to drive on and they wasnt as bad as what discount tire told me. But i went ahead and replaced them myself. And this has happened on another truck i took to them. I have used them 3 or 4 times and i honestly wont go back unless i just had too.
Sense they open in Durant, I have gone there for all my Tire, and Wheel needs. They have provided EXCELLENT SERVICE ! "Jimmy" is a always professional, and helpful. I have nothing but good things to say about DTS. They will go the extra mile, to ensure things are done correctly, and do so without nickel, and dimming you to death! I mainly deal with JIMMY, who handles DTS's business, in professional business manner, and is a credit to the Company. Although, everyone at DTS in Durant, has always be equally helpful. THANK YOU
My tires had busted on a roadtrip not too long ago, and this was the closest service place nearby. They had the exact kind I needed to get back on the road and even recommended a tow truck service to help me save costs. Great value on the tires, in addition to friendly and efficient service. My tires were replaced within a half hour of arriving. Definitely would recommend for travelers with emergency tire situations.
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