I had an awesome pain free experience. I called it a miracle. I broke my front tooth at gumline. I had to have implant. My history has been difficulty in deadening and causing me extreme anxiety. Rod really listened and gave me anxiety med which worked great. I highly recommend their services. Staff very friendly and professional.
I have visited this office twice. I am unfortunately not a frequent patient. I travel for work and rarely have time to set appointments for most things. Both times they were very accommodating. They are knowledgeable and kind. Both times I was offered affordable care. I am also impressed with the comfortability made by the staff. The first visit I had two wisdom teeth and a problem molar extracted. I felt no pain or discomfort during the procedures and healed perfectly with the stitches. The second visit I had a consultation for the removal of my remaining two wisdom teeth and two more molars. I will without a doubt return for future dental needs. Keep up the great and friendly patient care. Thanks again.
Staff is amazing. Regional office manager, not so much. Went in today for an adjustment on my bottom partial and let them know my top wasn’t fitting right and only had them a month. Said they would need to do a reline on month old dentures and charge me another $175. Explained to the lady adjusting my partial that I just bought them. Lost my warranty on my old denture and broken partial due to COVID so had to buy a whole new set and now they want to charge me to reline dentures they made a month ago. No thanks. Was leaving when she talked me into talking to the “regional office manager”. I did not want to she talked me into it. When talking to him he accused me of trying to complain and get a new reline for free. Soon as those words came from his mouth I just walked out of the place, in tears. What a waste of thousands of dollars. Hopefully I will be able to find a place that will reline dentures made somewhere else. Kristy Masters
I’m a bit more bummed after my second experience here. I developed a dry socket in 1 of my 6 extraction areas. I was pretty upset that I had to wait an additional 24 hours for an appointment considering the pain I was in. I was also upset that I wasn’t prescribed any pain-killers or antibiotics after the initial extractions. But no one could have predicted a dry socket. It took a very long time in the office this visit, but everyone was friendly and attentive. I did feel a bit attacked when questioned numerous times about not following aftercare instructions to the T, which I had. All in all, I would still recommend this office. And I’ll probably still continue to go here.
I went to DDS for a regular teeth inspection and cleaning. The appointment progressed reasonably on time. All X-rays were performed well and ultimately disclosed that one tooth had a problem. To this point everything went according to plan. When the teeth cleaning process started I became aware that a new process appeared to be utilized. It appeared to be a high pressure water jet. For me, unfortunately, high pressure water jets are in a category of a dangerous process for use in the soft tissue of the mouth. As I recall there are precautions published in using water jets at home. However, I assumed that a large dental office such as DDS knew what they were doing so I kept quite and let the hygienist finish. My mouth felt like it had been agitated with multiple little needles. I left the dental office and returned home at which time I looked in my mouth and could see a lot of inflamed soft tissue; no bleeding however. At bedtime I gargled with a saline solution and the next morning the inflamed soft tissue was substantially better. Bottom line I'm not sure. But possibly better protection of soft tissue from the high pressure water jet might be a start. Any comments appreciated.
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