Called about a synthetic oil change for my car, was told about 50.00. Went and got the oil change,. Charged me 9ver 90.00. Neglected to tell me about the up charges until thw oil was changed. I could have taken my car to the dealership got the oil change and a tire rotation for what Castrol charged me for an oil change. Update...the owner called me and apologized. He wanted to make it right. Will take vehicles to them.
The ppl are very helpful & the wk they do is warranted under there policy. They will wk with you on making payments is you don't have all the money to for the wk done your car.
My car is back!!! These mechanics are awesome, I have never had this kind of amazing service before. Over the weekend, my car stalled and I was frantically looking for a shop. At the time of the occurrence, all shops had closed. I reached out via Facebook messenger to this shop and they responded immediately for me to tow the car there and they'll fix it during their business hours. when I arrived at the shop, I was in scrubs when I arrived at the shop, they asked if I was just getting off a shift and I said yes. They diagnosed my car, told me to go to sleep and by the time I wake up, my car will be ready. In my head, I was like I am in a small town, no taxi and I had borrowed one of my colleague's car to get around. I guess he understood what I was thinking and he said he'll bring the car to the house for me. It'll be there before I have to go to work. True , I just woke up and my car is waiting for me in the yard, I just opened my door right now and the car is sitting in front of me. I am just blown away with this kind of service. Thank you Gary and Ryan of Castrol Gainesville, I am beyond grateful for going above and beyond to help me. #travelnurseadventures #travelnurselife #travelnurse.
Got coupons in the mail for numerous services & im so glad we went here instead of Walmart like usual! The staff was super polite and we were able to wait in my car! 10/10 🌟🌟
Went in for oil change and oxygen sensor replacement. Excellent job was done and services are impeccable!!
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